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We recommend that you read this page carefully before placing your order. By utilising the Eyelashmagic website and/or placing an order you agree to be bound by the terms and conditions as set out below.

Contract Formation
These Terms and Conditions are between EYELASHMAGIC and you as a recipient and buyer of EYELASHMAGIC products and Supplies,and/or as an end user of the web site located at

Changes in law or changes to our business may require changes to be made to the T&Cs from time to time, and we encourage you to review the T&Cs periodically for any such changes. By accessing the Site, sending information or ordering products or services from EYELASHMAGIC you agree to be bound to the T&Cs. If you do not agree with any term in the T&Cs, you should discontinue your use of this site


All products sold by and purchased from eyelashmagic are to be used by trained professionals only.

We will not be responsible for the misuse of any of our products. You are solely responsible for the products(s) purchased and it’s use as well as yours and your client’s safety.

Orders made are subject to acceptance and availability Eyelashmagic may choose at any time to cancel your order. No contract will officially exist between yourself and Eyelashmagic until your parcel has been dispatched.


All orders are dispatched only to the confirmed Paypal address of the buyer as it appears on the Paypal order receipt that we recieve.This is in keeping with Paypals Buyer/seller protection programme.

Please ensure your correct name/address details are fully upto date in Paypal.

The delivery times shown for standard, 1st class, and 1st class recorded delivery are only estimates and are not guaranteed.

We do not have any control over Royal mail deliveries once the items have been posted, especially during bank holidays and the busy Christmas period, and will not be held responsible for any issues that arise as a result in shipping delays, so please bear this in mind when selecting your chosen shipping option at checkout. 

For delayed/ lost items /damaged items

Royal mail will only consider an item lost after 15 working days from the day after it was posted?

At this point, a claim can be submitted for royal mail to investigate can be opened. We can then offer a replacement or refund if the item is deemed lost. If you require items urgently, then we would recommend the "Special Delivery" option is chosen at checkout as this is the only guaranteed next day service that the Royal mail offers.

1. It is the Buyers responsibility to ensure that you are available to sign for any Recorded delivery or tracked Items, and to make suitable arrangements to arrange a re-delivery with the post office/carrier, if you are not at home when an attempted delivery has been made.

2. It is also the buyer’s responsibility to notify us in a reasonable period of time if a parcel has not arrived, so we can look into things, and track the progress, and whereabouts of the item. We require the buyer to contact us in the first instance and notify us of any non- receipt within 7 days (UK) 7-10 days (Europe) 10-14 days (USA/Canada)

3. We take no responsibility for any “Return to sender” or "Lost" items where a buyer has failed to be available to sign for any parcels when an attempt to deliver has been made, or failed to make suitable arrangements for a re-delivery. If the item does get returned to sender due to any of the above, then will only be able to resend the items/refund out again once we have received the original shipped item/s back.

4. The Buyer will be responsible for any return shipping costs of any parcel.

5. The onus will be on the buyer to submit any claim for compensation to Royal Mail/Carrier where a loss arises under 1,2.or 3 above. We will provide the required information in order to help with the completion of the claim form.

EYELASHMAGIC offers the items described on the Site (the “Products”) for sale at the prices set on the site, as applicable subject to the revision of prices by EYELASHMAGIC from time to time. No document attempting to refute or otherwise modify the terms of the T&Cs, shall be binding upon and instead the T&Cs, including any special terms and conditions set out separately by written agreement shall exclusively govern the sale of products and provision of services to you by EYELASHMAGIC.

WARNING: All products for sale are for Professional use.You must determine the suitability of products for use. Exposure of some products to other materials, chemicals or temperature extremes may cause changes in material from which the products are manufactured, which may make the products unsuitable for use. Some products contain latex, which may cause allergic reactions in some individuals. EYELASHMAGIC disclaims any responsibility for the foregoing.

You assume all liability and responsibility for selection and use of products by you and/or by any third party that purchases or receives the products (or products incorporating the products) from you or your transferees, and Ultimate Eyelash Supplies are not and shall not be liable or responsible in any way for any such selection or use

Data Protection
Eyelashmagic is compliant with the Data Protection Act. Your details will not be passed on to any third party at any time without prior consent.
Acceptance of terms and conditions Use of this site constitutes your acceptance of these terms and conditions, which take effect on the date of which you first use the site. These Terms and Conditions do not affect your statutory rights. Should you wish to contact us please email all enquiries to

PAYMENTS & PURCHASES PRIVACY & SECURITY All payments and purchases made through the website Eyelashmagic are sent through secure servers via Paypal. All credit/debit card purchases are subject to the normal validation checks and authorisation procedures adopted by the card issuer. Any refusal by the issuer of any payment card to authorise the payment to us, for any reason, will not render eyelashmagic liable for any delay or non-delivery. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.

Website terms of use
The site is provided as a service to you and is intended to provide general information about eyelashmagic and its products. We reserve the right to delete, modify, or supplement the content of the site at any time for any reason without prior notification, and will use reasonable efforts to include up-to-date and accurate information in the site

Applicable Laws
The Site contains information about products that may or may not be available in any particular country, and if applicable, may have received approval by a governmental regulatory body for different indications and restrictions in different countries. Each country has specific laws, regulations and medical practices governing the communication of medical or other information about medical products on the Internet. Nothing here should be construed as a solicitation or promotion for any product or for an indication for any product, which is not authorised, by the laws and regulations of the country where you reside

Copyright Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without prior written permission